Top 7 Best Last Mile Delivery Software – Full Review

Last mile delivery software is crucial for managing and optimizing the delivery process from the warehouse to the customer's door. It offers benefits such as route optimization, customer notifications, transaction confirmations, and analytical data.  

Using last mile software, companies can make deliveries faster, maintain constant communication with customers, and increase operational efficiency. It's exclusively focused on delivery processes. Businesses can choose to work with local courier companies or handle deliveries themselves. This applies to small or medium-sized businesses that serve local customers, such as grocery stores, bakeries, florists, and catering establishments. 

We have reviewed the best final mile software for logistics departments in 2025 and created a rating. Discover solutions to optimize your delivery, no matter the size or direction of your business. 

Key Takeaways

Last mile software optimizes deliveries and cuts fulfillment costs.

• Plans efficient routes. 

• Tracks drivers in real-time. 

• Notifies customers proactively. 

• Balances load by geography. 

• Collects POD electronically.

Many retailers are interested to know what is last mile delivery. So, let's have a closer look into this notion. 

Last-mile delivery software is a digital platform or tool that optimizes processes simplifies delivery management and helps to reduce risks and costs.

Last-mile delivery software is used to transfer orders from a warehouse, catering establishment, store, or any other distribution center to the final destination. This usually means the customer's location. Transportation options can be different: from a foot courier to a van. The method does not matter: the last stage is a priori considered the most expensive, complex and responsible for the entire supply chain. Last-mile delivery accounts for 28% of the total cost of transportation. 

It is worth noting that there is no universal last mile delivery software, as the specifics of the business matter. Delivery options for ready-to-eat food differ from those for alcohol. Therefore, it is important to know how well last mile software can adapt to the requirements of a particular company. 

LEAFIO Rinkai TMS is a powerful last mile delivery software that works based on a unique AI algorithm. It allows you to efficiently plan routes with more than 15 constraint options. Artificial intelligence provides improved route planning, reduced costs for logistics operations, and increased customer satisfaction. 

Opportunities for customers: 

• building daily routes with conditions and constraints in just a few minutes;
• real-time last mile delivery tracking software, viewing delivery statuses;
• user-friendly dashboards for managing and tracking performance. Everything you need to make an instant decision;
• a mobile app for drivers with all the necessary tools to improve customer experience;
  
• the ability to compare planned and actual routes and analyze the reasons for deviations;
• build in geocoding tool to get accurate geo coordinates by the address;
  
• provides a wide range of API options to integrate LEAFIO Rinkai TMS with any ERP system. 
  

With the help of AI, LEAFIO Rinkai ensures efficient delivery management and helps to plan each last mile operation with a view to high efficiency, continuity, and savings. LEAFIO’s last mile software automates all logistics processes, eliminating human error and reducing dependence on the experience of logisticians and drivers. 

Developers note that the implementation of LEAFIO Rinkai last mile delivery software reduces transportation costs by 25%, optimizes the vehicle fleet by 12%, and reduces mileage by 10%. At the same time, the speed of route planning increases by 400%, and the level of customer satisfaction and customer experience by 98%. 

This is a last mile delivery software for transport management: planning delivery routes and tracking vehicles. The developer positions final mile delivery software as a solution for manufacturers, retailers, pharmaceutical companies, banks, and other financial organizations.  

Last mile delivery costs LogiNext: 

• a user-friendly map interface for real-time delivery tracking. Ability to share via API push notifications or secure links;
• planning and optimization of capacity and routes for all distribution scenarios;
• the ability to dynamically change the route based on available resources, customer geography, convenient delivery time, weather, etc;
• visual comparison of the planned route with the actual one to find bottlenecks.
  

An analysis of reviews on independent platforms such as Gartner.com, Capterra.com, and G2.com shows that users are concerned about some of the nuances of last-mile delivery software. It is the lack of reports, the inability to track temperature conditions, and the limited availability of the order report (only 30 days). Some users complain that it is difficult to add new features to the software and that it is generally inflexible, not very user-friendly and difficult to learn. 

FarEye's last mile delivery software is powered by artificial intelligence and helps to improve and simplify delivery operations. Its customers can be delivery businesses of various types: those serving retailers or e-commerce.  

The last mile delivery logistics solutions offers the following features: 

• advanced algorithms for creating dynamic forecasts of delivery times;
• smart geocoding;
• real-time task management;
• the ability to include green vehicles in the fleet based on mileage, the availability of charging stations along the way, and other factors.
  

Users of last mile delivery software who have left reviews on Gartner.com, Capterra.com, and G2.com complain about inconvenient customer support. The fact is that you must pay extra for the option to talk to a live operator. Integration of third-party apps often leads to problems with vehicle tracking. Driver's last mile delivery tracking software can be slow, making it difficult to access real-time data. Installing updates and adding new features sometimes leads to incorrect operation of already configured options. 

Shipsy's AI-powered last mile delivery software helps delivery businesses reduce costs, improve delivery efficiency, and meet customer expectations. The last mile delivery platform focuses on automating processes at all stages and providing real-time tracking of all metrics to help make informed decisions.  

The Shipsy software features: 

• control and organization of all logistics processes;
• permanent connection to the ERP/Shipsy route planning and optimization system;
• the ability to classify drivers into zones to speed up delivery based on local conditions;
• simple APIs for automatic transfer of order data from integrated systems;
  
• build an accurate load plan based on an assessment of needs and existing constraints;
• installation of updates and customer notifications and other last mile automation.
  

However, at the same time, customers of last mile delivery software on independent review platforms Gartner.com and G2.com complain about the outdated interface and difficulty for end users to learn the principles of operation. There are also complaints about poor support, as well as periodic failures of the last mile delivery tracking software. 

This last mile delivery software solves all logistical issues. The platform is designed to order deliveries and build effective interaction between suppliers of goods, delivery businesses and customers.  

Features of the Locus software include: 

• dynamic routing, which makes delivery faster and more cost-effective;
• planning delivery for a certain time with the construction of an optimal route;
• reducing errors and costs, optimizing driver downtime by automatically sorting packages in the warehouse;
• real-time tracking of vehicles and drivers with notifications of unplanned route changes.
  

An analysis of reviews on Gartner.com, Capterra.com and G2.com shows that users like the simple interface of this last mile delivery software, its fast operation and flexibility in customization to meet the needs of all participants in the delivery cycle. 

However, there are complaints: sometimes orders remain unallocated, even though the vehicle load is not full. There are problems with integration, there is no cross-docking function, and there are not enough settings to meet the needs of all businesses. 

Onfleet's last mile delivery software can optimize routes based on traffic, capacity, location, and time.  

Among Onfleet software features are: 

• last mile delivery apps for drivers on Android and iOS platforms. In the app, you can scan barcodes, attach photos, and record order information. The driver sees any updates in real time visibility;
• tracking of key indicators: timeliness of delivery, distance traveled, success, time spent, etc. with the provision of analytical data; Information can be segmented by driver or by time;
• the ability to import CSV or Excel files or use Zapier to integrate with Shopify, Google Sheets, or other third-party applications. 
  

However, an analysis of user reviews on Capterra.com and G2.com shows that Onfleet's mile delivery operations are difficult due to the lack of offline synchronization in case of driver signal loss, and data transmission delays. There are complaints about the difficult integration of final mile delivery software with third-party systems and difficulties in finding historical data (information about past deliveries). 

This lastmile delivery software has been on the market since 2015.  

The current version offers customers the following features: 

• last-mile delivery route optimization to reduce costs, save fuel and time;
• easy creation, assignment and tracking of tasks for couriers and drivers;
• providing customers with information about the status of orders and delivery tracking. Ultimately, this improves the customer experience;
• integration with various payment systems and other business services, which improves the adaptation of the Tookan mile delivery platform to business needs.
  

In general, last mile delivery software creates many opportunities for improving delivery. However, there are many factors that lead to additional costs. For example, if a company exceeds the limit of its tariff, it will have to pay more. Additional fees are also charged for route optimization, the use of a dashboard, and mile delivery apps for agents. In their reviews of Tookan on the capterra.com platform, users note that the mile delivery platform is more suitable for small businesses due to numerous restrictions. 

The cost of last mile delivery solutions is determined by the following components: functions, scale of deployment, and configuration requirements. Other factors include the number of vehicles in the company, the number of users, the volume of deliveries, and additional modules or integrations required. Typically, last mile delivery management software is offered on a subscription basis. 

The cost of delivery software for small businesses can start at a few hundred dollars per month, while enterprise-level solutions with advanced features will cost several thousand dollars. Some vendors offer flexible pricing that depends on the specific needs of the company and the features included. 

When choosing delivery management software, you should research the offers of different vendors, compare features, and consider specific requirements. You should focus on at least two goals: optimizing last mile delivery operations and improving customer satisfaction. 

Many vendors offer free trials or demos. We recommend evaluating the last mile deliveries platforms and courier software before making a final choice.