Prime Supermarket Becomes LEAFIO AI's First Singapore Client, Deploying Full Retail Automation Platform Across 28 Stores

Prime Supermarket, Singapore's largest family-owned grocery chain, has selected the LEAFIO AI Retail Platform to digitalize its merchandising, replenishment, and assortment operations across 28 stores. The agreement covers Inventory Optimization, Shelf Efficiency, Promotion Intelligence, and Assortment Performance, making Prime Supermarket the first retailer in Singapore to deploy an integrated grocery retail automation platform of this scope. 

Before the partnership, Prime Supermarket's merchandising operations ran on processes that had not scaled with its current operations. Planograms are planned manually and implemented only at the point of set up by the central merchandising teams. Compliance with the planograms could not be effectively and efficiently monitored based on the mandated periodic store photo-submissions.   

Out-of-stock detection depended on a manual checklist of around 500 items, flagged by three consecutive days of zero sales. Replenishment, shelf management, and assortment decisions ran on separate systems with no shared data between them. With 28 stores and SKU ranges of 7,000 to 12,000 per location, the gap between what the central team planned and what appeared on the shelf was structural, not incidental. 

"Standalone shelf and assortment tools were a dime a dozen. What we could not find was a single platform that also handles automated replenishment and retail execution. That was the deciding factor — we needed something that would grow with us across all parts of the operation, not a point solution we would eventually have to replace."

Mervyn Oh, Assistant IT Director, Prime Supermarket

What distinguishes this deployment is not the number of modules but how they share data. In a typical retail setup, replenishment, shelf management, and category planning run in separate systems and synchronize through manual exports or periodic data transfers. Decisions made in one area take time to reach the others, and by the time they do, the underlying situation may have changed. 

The LEAFIO AI Retail Platform works differently. When Assortment Performance adds a new product to a category, Shelf Efficiency can immediately allocate shelf space for it, and Inventory Optimization begins calculating replenishment parameters with no separate handoff between teams. Promotion Intelligence feeds expected demand uplifts into those same replenishment calculations before a promotion starts, so stock orders for promoted products account for the volume increase in advance. 

For Prime Supermarket, managing roughly 10,000 SKUs per store across 28 locations, the practical effect is fewer decision cycles, a shorter lag between planning and execution, and a reduction in the discrepancies that currently require manual reconciliation across systems.  

The scale of impact is visible in comparable deployments: Grupo Camilo de Alimentos, a Brazilian grocery and wholesale chain managing over 15,000 SKUs, cut lost sales by 67% and reduced idle layout capital from 43.8% to 15.9% after deploying LEAFIO Inventory Optimization and Shelf Efficiency on the same integrated platform. 

"Singapore's grocery market runs on tight margins and high consumer expectations. Prime Supermarket is the first retailer in Singapore to deploy the LEAFIO AI Retail Platform, and the challenge they are solving — replenishment, shelf execution, and assortment operating in isolation — is one of the most common and costly inefficiencies in retail. This partnership marks an important step in LEAFIO AI's expansion across Southeast Asia, a region where family-owned grocery chains are increasingly moving away from disconnected legacy systems toward integrated retail planning. We are glad Prime chose to close that gap with a platform built for the full operation."

Jane Medwin, Co-Founder & CRO, LEAFIO AI

Prime Supermarket is the largest family-owned grocery chain in Singapore, operating under Prime Group International. Founded in 1984, the chain focuses on neighborhood and HDB-estate locations, mostly running 24 hours operations, serving residential communities across the city-state. Prime Supermarket has expanded at a pace of approximately two stores per year and is approaching 30 locations. It operates entirely within Singapore. 

LEAFIO AI is a global retail supply chain planning platform used by more than 250 retailers across 40+ countries and 30,000+ stores worldwide. Its product suite covers Inventory Optimization, Assortment Performance, Shelf Efficiency, Promotion Intelligence, all integrated within a single Retail Platform that helps retailers optimize operations from supply chain to shelf. LEAFIO AI also offers Logistics solutions that extend optimization beyond the store and addressing the full cycle from supply chain to store shelf. The Singapore deployment marks LEAFIO AI's continued expansion across the Asia-Pacific region, where grocery retail chains face growing pressure to replace disconnected legacy systems with integrated planning platforms.